Last updated: October 7, 2025

This Privacy Policy explains how Guide2Amazon (“we,” “our,” or “us”), owned and operated by Guide2Ecom LLC, collects, uses, and protects the personal information of users (“you”) who visit our website or use our services.

By accessing Guide2Amazon, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other contact details you voluntarily provide via forms or inquiries.

  • Payment Information: Billing and payment details (processed securely through third-party payment providers).

  • Automatic Data: Browser type, device information, IP address, pages visited, and cookies (used for analytics and performance).

2. How We Use Your Information

We use your information to:

  • Provide and manage our e-commerce management and advertising services

  • Communicate with you regarding inquiries, proposals, and updates

  • Improve our website performance and user experience

  • Send service-related or promotional information (only if you have opted in)

  • Comply with legal requirements and business obligations

3. Cookies and Tracking

Our website uses cookies and similar tracking tools to improve functionality and analytics.
You can disable cookies in your browser settings, but some features of the site may not work properly.

4. Data Sharing and Disclosure

We do not sell your personal information.
We may share limited data only with:

  • Service providers (e.g., payment processors, analytics tools)

  • Legal authorities, if required by law

  • Business partners, when necessary to deliver our services (with your consent)

5. Data Retention

We retain personal data only for as long as needed to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your data

  • Request correction or deletion

  • Opt out of promotional communications

  • Withdraw consent at any time

To exercise these rights, please contact us at info@guide2amazon.com.

7. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no online platform can guarantee 100% security.

8. Children’s Privacy

Our website and services are not directed toward children under 13 years old. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📧 info@guide2amazon.com
📍 Guide2Ecom LLC, United States

💰 Refund Policy

Last updated: October 7, 2025

At Guide2Amazon, owned by Guide2Ecom LLC, we strive to provide the highest quality of e-commerce brand management and advertising services.
Please read our refund policy carefully before purchasing or subscribing to any of our services.

1. Service-Based Refunds

Since our services involve time, expertise, and strategy development, all payments made for consulting, advertising, or brand management services are generally non-refundable once work has begun.

However, partial refunds may be considered if:

  • The project has not yet started

  • You cancel within 3 business days of payment and no work has been delivered

2. Custom or Digital Deliverables

Any custom digital assets (ad creatives, reports, marketing strategies, or brand plans) are non-refundable once delivered, as they are created specifically for your business.

3. Monthly or Retainer Plans

If you have subscribed to a monthly or ongoing service, you may cancel future renewals anytime by providing at least 14 days’ written notice before the next billing cycle.
Fees already paid for the current billing cycle will not be refunded.

4. Exceptional Circumstances

Refunds may be issued at the discretion of Guide2Ecom LLC in cases such as:

  • Duplicate payments

  • Billing errors on our end

  • Service delivery failure caused solely by our team

5. How to Request a Refund

To request a refund or dispute a charge, please contact:
📧 info@guide2amazon.com
Include your name, invoice number, and reason for the request. We will review and respond within 7 business days.

6. No Guarantee of Results

While we aim to improve your e-commerce and advertising performance, success depends on various external factors. Therefore, we do not guarantee specific financial or marketing results, and refunds will not be issued based on performance outcomes.

7. Policy Changes

We reserve the right to modify or update this Refund Policy at any time. The revised version will be posted on this page with the updated “Last Updated” date.